Privacy Policy

1. Introduction

ITIN Plus Inc. ("ITIN Plus," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you voluntarily provide to us when you:

• Submit an application or contact form on our website
• Email or call us directly
• Upload documents through our secure client portal
• Communicate with us via WhatsApp or other messaging platforms

This information may include your full name, email address, phone number, country of residence, passport details, visa information, tax documents, and any other information you choose to provide in connection with your ITIN, EIN, or tax filing application.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages, through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Process and submit your ITIN, EIN, or tax filing application to the IRS
• Communicate with you about your application status
• Respond to your inquiries and provide customer support
• Send you service-related emails and updates
• Comply with legal obligations and IRS requirements
• Improve our website and services

4. How We Protect Your Information

We take the security of your personal and financial information seriously. We implement industry-standard security measures including:

• 256-bit SSL/TLS encryption for all data transmitted through our website
• Secure encrypted document storage with restricted internal access
• No sharing of your documents or personal data with unauthorized third parties
• Strict access controls — only authorized team members handle your application

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With the IRS: As required to process your ITIN or EIN application
• With service providers: Trusted third-party vendors who assist us in operating our website and conducting business, under strict confidentiality agreements
• As required by law: When disclosure is required by applicable law, regulation, or legal process

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies (including the Meta Pixel and other analytics tools) to improve your browsing experience, analyze site traffic, and deliver relevant advertising. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising campaigns. This tool may collect data about your visit to our website and share it with Meta Platforms, Inc. in accordance with their data policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Application records are typically retained for 7 years to comply with IRS record-keeping requirements.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data (subject to legal obligations)
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at apply@itinplus.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: apply@itinplus.com
• Phone: +1 (305) 216-6992
• Address: 3101 NW 134th Street, Apt 4, Opa-locka, FL 33054